FUNCTIONALITY OF THE WEBSITE
The www.kalvinkiado.hu website offers the following functionalities:
• Bookstore: an online webshop offering for purchase our books available on the market;
• Events: events organized by the Publisher (such as book fairs, book launches, etc.);
• Downloads: documents in various formats, available for download;
• About Us: general information about the Publisher, our staff and partners.
Certain parts of our website are available only for registered users.
GENERAL INFORMATION ABOUT THE BOOKSTORE
Books available in the online Bookstore of Calvin Publishing House are available for purchase if their status indicates so or a notification may be requested about their issuance.
Calvin Publishing House will use its best endeavours to keep up-to-date the product range available on www.kalvinkiado.hu, as well as the availability thereof from the warehouse. We apologize for any incorrect data or unfulfillable orders due to inventory shortage.
Our liability for unintended purchases due to incorrect data shall be limited to the amount paid by the customer.
ORDERING PROCESS
When placing an order in our webshop, we suggest that you follow the below steps:
1. First register on our website at www.kalvinkiado.hu. If you are already a registered user, please log in.
1.1. Upon registration, you shall submit your personal data, the processing whereof is described in our Privacy Policy available on our website. We highly recommend that you use a strong enough password upon registration to ensure appropriate security for your account in the webshop and thus, your personal data. The Publisher does not assume any liability for any damages arising due to inappropriate user names or passwords.
1.2. After finishing registration, you will receive an e-mail with a link you will need to click on in order to activate your registration.
2. By entering your user name and password under “My Account” on the website you can log in to the webshop.
3. Click on “Book” and you will be directed to the list of categories of our online Bookstore where you will be able to browse our products in a thematic structure.
4. You will find more detailed information on each book by clicking on the image of the products appearing on the product list.
5. The detailed view allows you to see further details and the following information about the product:
5.1. The current online price of the product (which will always be a round sum), however, the invoice will always precisely indicate the unit price with the discount applicable to the product in question;
5.2. Product availability.
6. If a product has been to your liking, you may add it to your cart or wishlist and you may as well request to be notified when the product is published.
6.1. If the product is currently on stock, you may add it to your cart by clicking on the “Add to Cart” option and you may as well set the quantity prior to adding the product to your cart.
6.2. In the event that the product is currently not available, you may use the “Notify Me” link to subscribe to our notification list by submitting your e-mail address. Our notification list operates automatically, therefore, if there is a change in the stock of a product, you will be immediately notified. Please note that the “Notify Me” function does not add you to a wait list and we cannot set an order of priority according to the time of subscription, therefore, we suggest that you order the product as soon as reasonable after the receipt of our notification.
7. Once you have one or more product(s) added to your cart, you may continue browsing in our webshop or view your cart by clicking on the cart icon displayed in the menubar of the heading.
8. You may proceed with the ordering process by clicking on the cart button.
9. If you have not signed in yet, you may do it at this point or simply submit your billing and shipping details.
10. Once you finished submitting your data, you must accept our Terms and Conditions (Terms of Service) and Privacy Policy (Data Management Policy).
10.1. You may checkout by creating an account or as a guest. Each registration is recorded as that of a natural person in the system and as a result, our reformed assemblies do not automatically receive their usual discounts and advance payment, therefore, we do not suggest advance payment as an option for the first order.
11. The second phase of checkout is when you choose a shipment method (as specified below), thus allowing the system to set and calculate shipment methods and costs.
12. In the third phase, you will need to select a payment method (as specified below).
13. As the final step of checkout, you may add notes and special requests to your order and place it by clicking on the “Check Out Now” button.
14. If you find that everything was satisfactory, you may confirm your order by clicking on the “Confirm Purchase” button.
14.1. If you chose “Credit Card (SimplePay)” payment, you will be redirected to the Simplepay online payment site by OTP Mobile Ltd., where you may finalize your purchase. In each case, you must wait for the system to redirect you to our site.
15. Once the finished the above steps, you have completed your order and view it by clicking on the “Ordering Information” link. You will also receive an order confirmation to the e-mail you submitted to us.
SHIPMENT METHODS
The kalvinkiado.hu online Bookstore offers the following shipment methods to its users:
GLS courier: Only available in the territory of Hungary. The shipment fee is calculated automatically by the webshop. In certain cases (specified below) we agree to pay your shipment fee. We ship to Budapest within 3 working days for orders placed by 10:00 a. m. on working days. Cash on delivery may also be paid by bank card.
GLS ParcelShops: Available on more than 1100 locations in 400 Hungarian cities. The shipment fee is calculated automatically by the webshop. In certain cases (specified below) we agree to pay your shipment fee. We ship to Budapest within 3 working days for orders placed by 10:00 a. m. on working days. Certain ParcelShops also offer bank card payment for cash on delivery. Pickup is available during the opening hours of such ParcelShops.
Personal pickup on Bocskai út: We doe not charge shipment fee if you pick up your order in person in our store on Bocskai út. Please note that online orders are fulfilled by our central warehouse, therefore we kindly ask you to wait until your order status is changed to “Ready for Pickup”, thus making sure that your product is available in the store on Bocskai út.
International shipments: We ship to European countries via GLS. Overseas orders are shipped via the post. In each case, we require payment by bank card or advance payment by wire transfer. The shipment fee is automatically calculated by the system.
We agree to pay the shipment fee: If the domestic purchase exceeds (i) HUF 20,000 in case of natural persons .
The costs of repeated shipment due to a failure of delivery which is imputable to the customer shall be at all times borne by the customer.
PAYMENT METHODS
The kalvinkiado.hu online Bookstore offers the following payment methods:
Cash on delivery: if you chose GLS delivery, you will be able to pay the purchase price of your parcel by cash on delivery, even by using your bank card. Cash on delivery is not available for international shipments.
Cash on delivery (at the place of pickup): if you chose personal pickup, you may pay for your order in cash or — depending on the technical facilities installed at the respective pickup point — by using your bank card. No additional costs are charged by the system in such case.
Advance payment by wire transfer: you will be able to pay by wire transfer prior to delivery. In such case, please transfer the final sum of your order together with the shipment fee to the following bank account No. of Református Kálvin Kiadó (Calvin Publishing House of the Reformed Church): 11711034-20856731. In order to make sure that your purchase is clearly identified, please indicate your order No. and a remark stating that this was an “Online order”. Once the sum is credited on our bank account and verified, we will dispatch the ordered books.
Credit or debit card payment: in this case, our webshop will redirect you to to the Simplepay online payment site by OTP Mobile Ltd., where you will be able to pay the total of your cart by using your bank card. More information about this payment method is available within this point, under “Bank card payment”. In such case, we do not charge any additional costs.
SHIPMENT FEES
GLS courier: HUF 1990
GLS ParcelShops: HUF 1990
MPL courier: HUF 2990
MPL ParcelShops: HUF 2990
BANK CARD PAYMENT (Simplepay)
In cooperation with OTP Mobile Ltd., our webshop offers an online payment solution for your orders (Simplepay).
To learn more about Simplepay online payment system, please refer to the official payment reference (PDF): http://simplepay.hu/vasarlo-aff/
Process of bank card payment:
1. Upon finalizing your order, our webshop will automatically redirect you to the Simplepay site.
2. First, you may review the following details of your order on the site:
• Name of the shop and the provider;
• Amount payable;
• Currency;
• Order ID No.
3. The next phase will allow you to submit the number and details of the bank card you wish to use for payment. Or, if you have a Simplepay account, you can log in, and use your registered payment method. Following the submission of correct information, you may proceed with your payment by clicking on the “Elküld”/“Submit” button.
4. The next page will enable you to verify the data you submitted and complete your order by clicking on the “Elküld”/“Submit” button.
5. Once the submitted bank card details are confirmed, the Bank will complete or reject the transaction and send you a respective message on your screen.
6. As a final step, you will be redirected from the Simplepay site to our webshop. Please make sure that this step is not canceled!
7. Once payment is made, our webshop will record the transaction and reserve the product for you.
RIGHT OF WITHDRAWAL
According to Government Decree No. 17/1999. (II. 5.), customers shall be entitled to cancel the purchase within 8 working days from the date of receipt for no reason.
The date of receipt shall be the date indicated on the receipt (proof of purchase) received at the time of pickup or the date of delivery for cash-on-delivery purchases.
Upon withdrawal, we cannot reimburse the costs of shipment and cash on delivery, and — in the event of deliveries free of charge in accordance with our discount system — the Publisher will charge the original shipment fee without discount.
The right of withdrawal shall not be exercised for goods customized for a specific customer or manufactured in accordance with the instructions or express request of the customer or which cannot be returned due to its nature and if the packaging of the product was opened by the customer. For the purposes of the foregoing provision, shipping packages shall not qualify as part of the product package.
Books subject to special offers shall not be returned or replaced.
The costs associated with returning undamaged products shall be borne by the customer. We will refuse packages dispatched with cash on delivery.
